Client Relations Coordinator
Hastings, East Sussex | £30000 - £33000 per annum, Benefits: + Commission | Posted 21 days ago
We are assisting our client, who requires an experienced Client Relations Coordinator to provide a continuous flow of new, potential customers through efficient handling of existing and new prospects and identifying sales opportunities.
The role will be office-based and will require you to drive and have access to a vehicle due to the location. As the Client Relations Coordinator, you will be reporting to the Sales and Marketing Director and assisting with the preparation of ABI leads for cold-calling architects and other clients.
About the role
- Arrange appointments over the phone and manage the Client Relations team's diaries, including client visits, catalogue drops and CPD’s
- Carry out telesales activity on a daily basis
- Initiate contact with new clients using social media, where applicable
- Adjust scripted sales pitch to meet needs of specific individuals
- Direct prospects to the Client Relations team, where required
- High attention to detail
- Excellent oral and written communication skills
- The ability to apply innovative solutions
- Works well as part of a busy team in a fast-paced environment
- Effective IT skills and the ability to manage multiple projects and prioritise tasks
- UK driver's licence
JOB DESCRIPTION – CLIENT RELATIONS COORDINATOR
Page 2 of 2
It' s a
Role purpose To provide continuous flow of new, potential customers through efficient handling of existing and new prospects and identifying sales opportunities.
Reports to Sales & Marketing Director
Responsible for N/A
Essential skills, knowledge & experience
High attention to detail, excellent oral and written communication skills, target-driven, the ability to apply innovative solutions, customer-focused, self-motivated, works well as part of a busy team in a fast-paced environment. Effective IT skills, ability to manage multiple projects and prioritise tasks.
Education & qualifications N/A
Additional requirements This role requires the post holder to fulfil development activities and/or work overseas as reasonably requested by the Company from time to time, for which a valid passport will be required.
Values: Care Quality Integrity Enthusiasm Responsibilities/Duties
1 To carry out telesales activity on a daily basis.
2 To administer ACT /CRM updates.
3 To prepare ABI leads for cold calling to architects and other clients.
4 To arrange appointments over the phone and manage the Client Relations team diaries, including client visits, catalogue drops and CPD’s.
5 To initiate contact with new clients using social media, where applicable.
6 To adjust scripted sales pitch to meet needs of specific individuals.
7 To direct prospects to the Client Relations team, where required.
Team • Be an effective team player • Develop leadership skills in you and others • Maintain workplace and dress code protocol • Maintain communication
o In your team o With other teams o With your manager
The above list is not exclusive or exhaustive; post holder is expected to be professional, co- operative and flexible in line with needs of the post, department and the needs of the business.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.