• Job Title: Technical Support Consultant
  • Contract Type: Permanent
  • Location: Croydon, London
  • Industry: IT
  • Salary: £250000 - £280000 per annum
  • Job base: Office based
  • Reference: T3GL 1377284
  • Contact Name: Sammons Group
  • Contact Email: eastbourne@sammons.co.uk
  • Job Published: 23/12/2021 12:16

Job Description

Technical Support Consultant

Croydon, London | £250000 - £280000 per annum | Posted 31 days ago

Our client is one of Britain's leading providers of geographic information systems (GIS) and services to UK local authorities.

About the role

Working on assigned service desk cases/tickets, generated via phone, emails and remote sessions, for our external customers

  • Helpdesk Support on all GGP products - increasing knowledge from basic to advanced level
  • Undertake Implementation and consultancy work
  • Training customers on GGP products in due course
  • System integration with third party applications
  • Provide input into user testing of all new releases of the above products

About you

  • Degree educated in preferably Computer Science or Software Engineering, with GIS knowledge
  • Software Application Support experience
  • Minimum 3 years' experience
  • Ability to prioritise and organise tasks and work to deadlines
  • Able to work effectively in a team and individually

Benefits the role offers

  • Work from home role
  • Ongoing training and devlopment

Please quote reference. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies

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