• Job Title: Technical Support Consultant
  • Contract Type: Permanent
  • Location: Croydon, London
  • Industry: IT
  • Salary: £25000 - £28000 per annum
  • Job base: Office based
  • Reference: T3GL 1377289
  • Contact Name: Sammons Group
  • Contact Email: eastbourne@sammons.co.uk
  • Job Published: 06/01/2022 15:02

Job Description

Technical Support Consultant

Croydon, London | £25000 - £28000 per annum | Posted 17 days ago

Located in Croydon, Our client is one of Britain's leading providers of geographic information systems (GIS) and services to UK local authorities

About the role

  • Working on assigned service desk cases/tickets, generated via phone, emails and remote sessions, for our external customers
  • Helpdesk Support on all companies products - increasing knowledge from basic to advanced level
  • Undertake Implementation and consultancy work
  • Training customers on GGP products in due course
  • System integration with third party applications

About you

  • Degree educated in preferably Computer Science or Software Engineering, with GIS knowledge
  • Software Application Support experience
  • Minimum 3 years' experience
  • Excellent writing skills (in English), with the ability to communicate complex information clearly and concisely
  • Ability to prioritise and organise tasks and work to deadlines

Benefits the role offers

  • You will have time to improve your technical skills and grow with the organisation
  • You will gain knowledge of how to provide implementation and consultancy services

Please quote reference if you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

Contact us