• Job Title: Customer Service Agent
  • Contract Type: Temporary
  • Location: Alton, Hampshire
  • Job Base: Office based
  • Salary: £12.50 per hour
  • Reference: V-80812
  • Contact Email: farnham@sammons.co.uk
  • Contact Phone: 01252 727887
  • Job Published: 06/02/2024 14:57

Job Description

Customer Service Agent

Alton, Hampshire | £12.50 per hour | Posted 23 days ago

Join a dynamic team in Bentley, Alton, and be the frontline representative for our esteemed client. Our client is seeking Call Centre Customer Service Agents to deliver top-notch assistance to their customers. This temporary opportunity, offering £12.50 per hour, presents the chance to showcase your skills and potentially secure a permanent role.

Position Overview: As a Call Centre Customer Service Agent, you'll provide unparalleled service to customers, handling inquiries, resolving issues, and ensuring satisfaction. This role demands professionalism, excellent communication, and a customer-centric approach.

Key Responsibilities:

  • Handle incoming calls promptly and courteously.
  • Address customer inquiries, complaints, and requests effectively.
  • Utilise CRM systems to accurately document customer interactions.
  • Collaborate with team members and departments to resolve complex issues.
  • Meet or exceed performance targets for customer satisfaction and call resolution.
  • Previous customer service or call center experience is advantageous.
  • Strong communication skills (verbal and written).
  • Ability to multitask and navigate computer systems efficiently.
  • Flexibility to work varying shifts, including evenings and weekends.
  • Positive attitude and adaptability in a fast-paced environment.
  • Competitive hourly rate of £12.50.
  • Temporary role with potential for permanent placement.
  • Comprehensive training and ongoing support provided.
  • Opportunity for career growth within the company.

If you're passionate about customer service and eager to make a difference, apply now to become a Call Centre Customer Service Agent in Bentley, Alton. Don't miss this chance to join a reputable company and kickstart your career.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace, and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

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