• Job Title: Customer Service Agent
  • Contract Type: Temporary
  • Location: Alton, Hampshire
  • Job Base: Office based
  • Salary: £12.50 per hour
  • Reference: V-80812-2
  • Contact Email: farnham@sammons.co.uk
  • Contact Phone: 01252 727887
  • Job Published: 02/04/2024 10:08

Job Description

Customer Service Agent

Alton, Hampshire | £12.50 per hour | Posted 23 days ago

Join our dynamic team in Bentley, Alton, as the frontline representative for our esteemed client. We're currently seeking Call Centre Customer Service Agents to provide top-notch assistance to our clients' customers. This temporary opportunity, offering £12.50 per hour, provides you with the chance to showcase your skills and potentially secure a permanent role.
Due to the location you must have access to your own transport.

As a Call Centre Customer Service Agent, you'll be responsible for delivering unparalleled service to customers. This includes handling inquiries, resolving issues, and ensuring customer satisfaction. This role demands professionalism, excellent communication skills, and a customer-centric approach.

Key Responsibilities:

  • Handle incoming calls promptly and courteously.
  • Address customer inquiries, complaints, and requests effectively.
  • Utilise CRM systems to accurately document customer interactions.
  • Collaborate with team members and departments to resolve complex issues.
  • Meet or exceed performance targets for customer satisfaction and call resolution.
  • Previous customer service or call center experience is required.
  • Strong communication skills (verbal and written).
  • Ability to multitask and navigate computer systems efficiently.
  • Flexibility.
  • Due to location must have access to own transport.
  • Positive attitude and adaptability in a fast-paced environment.
  • Competitive hourly rate of £12.50
  • Monday to Friday.
  • Temporary role with potential for permanent placement.
  • Comprehensive training and ongoing support provided.
  • Opportunity for career growth within the company.
If you're passionate about customer service and eager to make a difference, apply now to become a Call Centre Customer Service Agent in Bentley, Alton. Don't miss this chance to join a reputable company and kick-start your career.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

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