Customer Order Processor

We are working on behalf of a leading organisation to recruit a reliable and organised Customer Order Processor. If you are someone who thrives in a fast-paced environment and enjoys providing excellent customer service while keeping operations on track, this could be the perfect next step in your career. Based in a busy office, this role supports day-to-day desk functions, ensuring orders are processed accurately, stock is tracked effectively, and customer needs are met with efficiency and care.

What’s on Offer?

• Job type: Full time, permanent
• Location: Alton
• Salary: Up to £32kp/a, depending on experience
• Excellent benefits

Key Responsibilities:

• Support customers throughout the entire process from start to finish
• Handle all incoming queries professionally and efficiently
• Communicate delays, changes, and delivery information clearly to relevant teams and customers
• Manage product availability and coordinate dispatch with operations and transport teams
• Process return requests and ensure accurate records
• Manage administration for bookings
• Update systems with delivery, return, and stock details following inspections
• Respond to queries from other team working collaboratively to ensure smooth operations

Skills, Experience, and Training Requirements:

• Strong communication skills
• Highly organised with good attention to detail
• A team player with the ability to stay calm under pressure
• Comfortable managing multiple tasks and prioritising workloads
• Problem-solving mindset with a proactive attitude
• Good IT skills and confidence using order systems

How to Apply:

If you are ready to join a busy and dynamic team where your organisational skills and customer focus will really shine, apply today or call us to discuss further.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.