Senior Pensions Administrator

Excellent opportunity to join a large in-house pension scheme, you will be responsible for supporting the Administration team in delivering technical administration cases and calculations across a Defined Benefit Scheme.

About the role

• Complete member calculations and correspondence, ensuring delivery within SLAs.
• Process high‑earner calculations, applying all relevant legislative protections.
• Perform QA checks on colleague communications for technical and legislative accuracy.
• Update and reconcile worklists to maintain compliance standards.
• Review transfer cases to ensure full regulatory compliance.
• Manage inboxes and respond promptly to member and stakeholder queries.
• Support annual audits by handling auditor queries.
• Complete and review complex member calculations, maintaining all SLA requirements.
• Review complaints and historic transfer cases to ensure accurate resolution.
• Authorise daily payments in line with internal controls.
• Support processes that minimise escalations, complaints and compliance risks.
• Assist with testing and delivery of cyclical and key business projects.
• Support team members studying for PMI exams.
• Proactively identify opportunities to streamline processes and improve efficiency.

• Prioritisation and time management
• Communication skills - written and verbal
• Strong Team work ethic and willingness to help
• Highly motivated and keen to learn
• UK Pension Scheme knowledge
• Microsoft Office (Excel, Word, Powerpoint, Access)
• 3+ years of DB Pension Scheme administration experience
• Experience of technical benefit calculations
• Up to date knowledge of UK Pensions legislation