Pensions Member Data Services Administrator

Large in-house team are looking for a data specialist to join the team on a 12 month FTC. You will provide proactive internal support in maintaining pensions databases, calculations/processes and online/offline information resources. Integral part of Data Centre managing and cleansing member data and providing support within the Member Services Team to deliver member facing services, processes and communications including annual Scheme events and Auto Enrolment Services.

2 days working at home, 3 days in their central London office

About the role

• Work within data resolution team to continually report on data quality, resolve issues and report via Pensions Quality and Engagement Delivery Manager corrective actions required by HR/Payroll.
• Supervise the processing of AE data files and the production of communications, where data causes issues with AE escalate to business unit.
• Ensure that member self service via web is operational investigating and solving issues that arise escalating to Pensions Systems Team Leader when cause requires a development fix or support form external supplier.

• 5 years' relevant systems and pensions experience of maintaining and supporting administration systems of large defined benefit and or defined contribution occupational pension schemes, preferably in an online self-service environment, ideally gained within the corporate pensions sector.
• Broad knowledge of specific pensions legislation and HMRC requirements relating to occupational pension schemes.
• Pensions admin software – advanced technical skills (interface, development and reporting skills)
• Strong IT literacy and experience in Pensions Office software
• Able to investigate and resolve system and data issues
• Pensions knowledge especially interaction and impact of data for benefit purposes