Tenant and Spaces Coordinator

Tenant & Spaces Coordinator

Our client is looking for a Tenant & Community Coordinator to oversee their tenant’s journey. You will build strong relationships to support tenant contributions to community life and manage the day-to-day operations of their buildings. This is a dynamic role for someone who thrives in a fast-paced environment and wants to make a real impact on the local community.

What’s on offer?
Job Type: Permanent
Salary: £28,256 P/a
Working hours: Full time (35 hours/Week)
Location: East Sussex

Benefits:

• Employee Assistance Program
• Monthly wellbeing budget
• Monthly team lunch on us and lots of social events
• 23-day holiday + bank holidays (increases by one day per year of service)
• Extra-special day off on your birthday

• Manage the full tenant journey across all buildings
• Maintain strong communication channels with tenants
• Manage coworking spaces, bookings, payments, meeting room hires, and other space uses
• Support the housing company in its development
• Provide administrative support to the housing board, with regular reporting
• Support the development of temporary use of community spaces, and other pre-development buildings
• Encourage collaboration between tenants, co-workers, and the wider community
• Work with colleagues to ensure smooth coordination between landlord functions, partner organisations, and tenants

• Minimum 3 years’ experience working with a wide range of people
• Strong organisational skills with the ability to balance varied workloads, meet deadlines, and manage multiple priorities
• Experience in client relationship management
• Ability to identify and address tenant needs, resolve issues, and support collaborative contributions to the organisation’s spaces
• Strong administrative skills
• Knowledge of the social housing sector and experience working with housing providers
• Skilled at building trust, handling sensitive issues appropriately, and adapting to uncertainty
• Ability to work flexibly, including occasional evenings and weekends
• Excellent communication and interpersonal skills
• A genuine commitment to community-led regeneration and long-term social impact